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The return on workplace wellbeing

Costs, indicators and realistic payback

BIOMA / Insight

Productivity, retention and absence make wellbeing a measurable strategic choice rather than an aesthetic theme.

8 minEnglish
Light-filled workplace with integrated planting, timber and different settings
Written byBIOMA
Published30 September 2025
Reading time8 minutes
FieldWorkplace

Wellbeing is a strategic choice

In offices, the main cost is not the building but people’s time. Even modest changes in concentration, absence and retention can exceed the cost of many environmental improvements.

No universal percentage can be promised. A return must be linked to a baseline, observable indicators and a suitable period of verification.

Environmental sensor and observation of workplace use
Wellbeing becomes observable when environmental indicators and actual use are read together.

Indicators to monitor

  • Light: illuminance, uniformity, glare and access to daylight.
  • Acoustics: reverberation, intelligibility and privacy between activities.
  • Air and comfort: carbon dioxide, volatile organic compounds, temperature, humidity and user perception.
  • Use: occupancy, length of stay, preferences and frequency of return.
  • Organisation: satisfaction, absence and retention, interpreted with HR support.

Building a realistic payback

The calculation connects initial investment, operating costs and benefits observed over time. Measures must be repeated after completion, while organisational, technological and economic changes are considered separately.

01

Baseline

Collect environmental, behavioural and organisational information before the project.

02

Hypothesis

State what results are expected and which spatial strategies may contribute to them.

03

Verification

Repeat measurements, listen to users and correct solutions that do not work.

Wellbeing creates value when it stops being a slogan and becomes a decision open to verification.

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